FAQs

Standard Slinkys measure 375mm x 25mm laid flat. The table section is 135mm x 250mm. Large Slinkys measure 560mm x 300mm. The table section is 240mm x 300mm. All Slinkys are made from 9mm solid bamboo.

Large Slinkys will work with almost any furniture, the Standard Slinkys must have an arm at least 135mm wide to sit properly.

Ye bumpers packs are included with all Slinkys including the Large Slinky. If you are using Slinkys on a flat surface you won't need them but for other shapes they will enbale you to keep the surface level.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Domestic shipping can take up to 5 business days.

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

No. Shipping is calcualted based on post code and is visible at checkout.

No we only ship within NZ. To purachse in Australia visit slinkysofatables.com.au

We ship through NZ

We offer a 30 day money back guarantee.

Yes, we offer full and partial refunds.

Please enquire for more information about our Refund policy.

A refund request can be submitted within a month after the purchase is made.

Share details about your shipping policies, item returns, or customer service.

In the case when theproduct and packaging are unopened and undamaged, you are eligiblefor a full refund.

In the case whenthe packaging has been opened and the product has been used, you areeligiblefor a partial refund.

In the case when aproduct has been damaged, and the damage is not covered by your warranty, you are not eligiblefor a refund.

Please check our Terms of Service to see if you're eligible for a refund.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.