Contact Us
The quickest way to have your question dealt with is to use the email form. It also provides a record of our conversations and allows us to gather any information we may need to answer your query.
We will reply within 24 hours.
You can also message us on Facebook.
Get in touch
Frequently asked questions
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!
Our customers' satisfaction is our number one priority.
We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.
Please note that customers will be responsible for shipping costs.
Any returns must be in the original packaging with proof of purchase.
Products under warranty should be handled with care.
If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
We ship from Auckland. Standard delivery usually takes between two and five business days. You will be sent tracking information when your order is shipped.
If your order doesn't arrive after tracking says it has been delivered, please contact us and we will look into the details.
Helpful information
We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for. Please note that customers will be responsible for shipping costs. Any returns must be in the original packaging with proof of purchase.
We ship from Auckland. Standard delivery usually takes between two and five business days. You will be sent tracking information when your order is shipped.
If your order doesn't arrive after tracking says it has been delivered, please contact us and we will look into the details.You can view shipping costs in the cart.